Shipping policy

Last updated: 15 October 2026

Free shipping across Australia

We offer free shipping on all orders delivered within Australia — no minimum spend. For destinations outside Australia, the available options and rates (if any) are shown at checkout.

Processing time

Orders are packed and dispatched within 24–72 hours (1–3 business days) after payment is confirmed.

Delivery time

Delivery typically takes 6–12 business days from dispatch, depending on your location. These times are estimates, not guarantees — they can vary during peak periods, public holidays or due to carrier conditions outside our control.

Tracking

As soon as your order leaves the warehouse you'll receive an email with a tracking number. You can also follow your parcel at any time via our Track Your Order page.

Incorrect address or uncollected parcels

Please double-check your delivery address at checkout. If a parcel comes back to us because the address was incorrect or it wasn't collected in time, we're happy to send it again once new postage has been paid.

Questions

Anything unclear about your delivery? Reach us via our Contact page — we usually reply within 24–48 hours.