Privacy Policy

Last updated: 15 October 2026

Bruce & Shirley operates this store and website (the “Services”). This policy explains what personal information we collect, how we use it and who we share it with when you visit the store, place an order or contact us.

What we collect

  • Contact details — your name, delivery and billing address, email address and phone number.
  • Order and payment information — the items you view, add to cart or buy, and payment confirmation. Card details are processed by our payment providers; we never see or store your full card number.
  • Communications — what you send us through the contact form, chat or email, including reviews you choose to leave.
  • Device and usage data — IP address, browser and interaction data, collected via cookies and similar technologies.

How we use it

We use this information to process and deliver your order, provide tracking updates, answer your questions, display reviews, improve the store, prevent fraud, meet our legal obligations and — only where permitted — send marketing you can opt out of at any time via the unsubscribe link.

Who we share it with

We share personal information only with service providers who help us run the store: Shopify (our e-commerce platform), payment providers, shipping and tracking services, our review tool and our support chat. They may only use your information to provide their service to us. We do not sell your personal information. We may also disclose information where the law requires it.

Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. You can read more about how Shopify handles personal information, and exercise certain rights, at privacy.shopify.com.

Cookies

We use cookies that are necessary for the store to work (such as your cart) and cookies that help us understand how the store is used. You can manage cookies through your browser settings.

International transfers

Your information may be stored and processed outside the country where you live, including by Shopify and our service providers. Where required, recognised transfer safeguards are used.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing at any time. If you are in Australia, we handle personal information in line with the Australian Privacy Principles, and you may complain to the OAIC (oaic.gov.au) if you believe we have mishandled your information — though we'd appreciate the chance to put it right first. If you are in the EEA or UK, you additionally have the right to object to or restrict certain processing, to withdraw consent, and to complain to your local data protection authority.

Retention and security

We keep personal information only as long as needed for orders, support, legal obligations and resolving disputes. No method of transmission or storage is completely secure, so please avoid sending us sensitive information that we have not asked for.

Children

The Services are not intended for children, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time; the latest version always appears on this page with an updated date.

Contact

Questions about privacy, or want to exercise your rights? Reach us via our Contact page.